Tuesday, May 15, 2007

Tickets: transaction fees, services charges and postage?

A little bit of a rant coming up. Apologies.

Before going on holiday last week I bought some gig tickets from Ticketmaster and as well as adding a £3.00 service charge per ticket to the transaction price, they also wanted £2.00 to deliver the tickets ... by email!

Yesterday I was looking at tickets for another event and the charges were similarly offensive - £2.50 service charge per ticket, plus £4.95 for postage. A fiver? For an envelope (stuffed with adverts no doubt) and a stamp?

Funnily enough, this practice has been in the news today (and, more humorously, here). Maybe something will be done, or maybe its just a politician making some noise to get noticed and look cool. In the meantime, your best option is to shop around - if you can get to the box office and pay cash it will probably be cheapest, otherwise there are a number of on-line agencies available, for example See Tickets, Express Events and (the cheapest for the ticket I was looking for at least) Ticket Web.

2 comments:

Livingsword said...

That's the way it has been here with tickets for years now, after conversion I think it is about the same amount of "convienence" charges.

How much gas would 4.95 buy you?

Dave Licence said...

A little over five litres. I'm not feeling energetic enough to convert that into US gallons - I would guess about two :-)
Petrol prices are 70% tax over here.